Return and Exchange Policy

Returns

Changed your mind? We are happy to facilitate a return within 30 days of purchase for a refund. We do not refund shipping costs or package protection. Please visit our self service return portal to begin a return request.

 

Exchanges

Ordered the wrong size? We're happy to accommodate an exchange for items ordered within 30 days of purchase. Customer is responsible for return shipping both ways. Please see our sizing page before requesting a new size so we can make sure you get an item that fits!

Item delivered to you damaged? If an item is damaged during the shipping process, we're happy to work with you to get it replaced. We highly recommend adding Route Package Protection to your order during checkout to cover your order from any damage during the shipping process. Send us an email with photos and we'll let you know what to do next.

Warranty

 

Please read our full warranty policy here.

 

Repairs

Love your jewelry, but something broke? Within 30 days of purchase, repairs for damage caused by manufacturing defects, defects in materials or defects in workmanship are on us. If damage occurs after the first 30 days, a repair fee will be charged. Send us an email with photos and we'll walk you through the process. Please note that Asa bracelets cannot be repaired. 

 

Contact Us

For all above inquiries, please email returns@dailygoldco.com and we will get back to you as soon as we can. Thank you for choosing Daily Gold!