Warranty Policy

Warranty Policy for Daily Gold

1. Coverage

Daily Gold is committed to providing high-quality jewelry to our customers. To ensure your satisfaction, we offer a 30-day warranty on all products from the date of purchase. This warranty covers manufacturing defects in materials and workmanship under normal use.

2. What is Covered

• Manufacturing defects
• Defects in materials
• Defects in workmanship

3. What is Not Covered

• Damage caused by misuse, abuse, or neglect
• Damage resulting from unauthorized repairs or alterations
• Loss or theft of the product
• Cosmetic damage (e.g., scratches, dents, or changes in color)
• Damage due to exposure to chemicals, solvents, or extreme environmental conditions
• Gift Cards, sale items and items marked as "final sale"
• Items purchased through our instagram sale are not covered by our warranty. 

4. Claim Process

To make a warranty claim, please follow these steps:

1. Contact Us: Reach out to our Customer Service team within 30 days of purchase at returns@dailygoldco.com with your proof of purchase (receipt or order confirmation). Please include photos of the jewelry in your email.
2. Assessment: Our team will assess the claim to determine if the product is covered under the warranty.
3. Return Instructions: If the claim is approved, you will receive instructions on how to return the product to us.
4. Resolution: Upon receiving the returned product, we will repair or replace it at no additional cost to you. If a replacement is not available, we will offer a similar product of equal value or a full refund.

5. Limitations and Exclusions

• This warranty is non-transferable and applies only to the original purchaser.
• The warranty period begins from the date of purchase.
• Proof of purchase is required for all warranty claims.
• Shipping and handling charges for returns will apply.

For any questions regarding this warranty policy or to initiate a warranty claim, please contact us at: returns@dailygoldco.com

Thank you for choosing Daily Gold. 💛